As the Millennial generation comes of age, there are changes happening in the workplace that are revealing just how Generation Y will leave their mark on society in the decades to come.
When it comes to the workplace environment it has becoming clear that factors like diversity and making sure everyone has a voice is crucially important to this new wave of employees.
But that’s not all.
Millennials are also looking for new styles of management to match their unique approach to the workplace. And with Millennials already overtaking Baby Boomers in prominence in the workforce, the winds of change are going to continue blowing for a long time.
Here are some of the environmental building blocks that management should be using in 2016.
It may sound strange to old-school management, but leadership in 2016 is no longer about creating an environment that caters to the rock stars within the company. Today’s Millennial workforce grew up on television shows like The Office, where faux-Type A leaders like Michael Scott and overeager disciplinarians like Dwight Schrute were mocked.
Meanwhile, the show’s characters gravitated naturally toward employees like Jim Halpert, with his easy-going confidence and a sense of low-key humility. Cultivating a similar mix of humility and confidence in your office can create a synergy and a collaborative spirit that will help lift productivity and keep your employees around longer.
The days are long gone when management could keep a closed-door to employees and hide key information like expected salary range and how the company is performing financially.
Employees nowadays are smarter and have more potential mobility than ever before.
Sites like Glassdoor.com make it easy to compare salaries, both within a company and for similar positions in different companies. They can also reveal warts about a company’s leadership or divulge how the company is managing hiring and layoffs. And, frankly, with fewer benefits like pensions to keep employees around for life, generation Y is looking to know the companies they work for more intimately than ever before.
The company behind social media tool Buffer has set an incredible precedent for transparency, posting their salary formula for each and every position at the company as well as how each dollar a customer spends is used to fund the company. While I’m not saying you have to go quite that far, don’t hide the type of information that your employees need to know in order to decide whether they want to invest themselves in your company long-term.
With more and more companies adopting a more mobile workforce, questions that surround managers today include allowing employees to bring their own devices to work and whether or not they will require remote access through a VPN or the cloud when they are offsite.
In some organizations, the worksite has become more like the incubator office where employees can meet up when needed while working primarily offsite. Look for this trend to continue in 2016.
This idea was echoed by Kevin Brogan, VP at Meadows Casino.
He says this:
Whether it is a workflow or an end result giving your team the freedom to create more efficient ways of working has allowed the US to help bring back some jobs that were previously moved overseas.”
It also helps workers take advantage of their natural focus and energy ebbs and flows and cuts down on commute time, “getting ready” time, etc. It also incentivizes “staying in the zone” and working as efficiently as possible instead of pacing one’s self to make sure that everything takes exactly 8 hours to complete.
Putting your employees in control of their schedules tells them that they are responsible for getting results by any means necessary.
In customer service, the maxim used to be: Feel, Felt, Found. It was a way of empathizing with the customer so that one could say, I know how you feel. I have been in that situation myself before, and here is how we can resolve this. Applying that to your employees in abbreviated form is an area of being a manager that should pay dividends in 2016 and beyond.
After years of being hit by ‘toughen your emotions for the war’ in the media, it is now okay to show your emotions and feelings about something.
Of course, there is really no need to be maudlin, but showing that you are alive and empathetic will be appreciated.
2015 has been a pretty good year for business in the United States. Employment is up and management trends continue to emphasize a more humanist approach as a means of motivating and building productivity.
By correlating details of the environmental desires of your workforce with your management style, you can be in position in 2016 to reap the benefits.
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