Conflict Management

On Leadership and Truth

"I want to work for someone that never tells me the truth," said no employee…ever" Leaders are often put in ...
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Leadership and Conflict: Deal With It Now or Pay For It Later

No one likes conflict (no one normal, at least). The feeling your body gets when it knows you have to ...
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Practical Leadership: Addressing the Ebola Scare with Your Workers

Killing over 4,500 Africans in West Africa, the Ebola epidemic continues to send shock waves and frenzy as it recently ...
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On Leadership, Fear and The Under Use of Power

Years ago I shared an office in a house that had been converted to offices for independent practitioners. One day, ...
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The VA Debacle, and Four Steps to Help All Leaders Focus on the Right Goals

I’m not convinced of the “law of attraction,” but I can say for sure that its cousin, “the law of ...
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Leadership Lessons from Mickey Rooney and a Telegram Boy

This is a true story. In 1938, when he was seventeen, my father-in-law (first name Guy) worked as a telegram ...
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On Leadership, Reaction and Rebounding From Chaos

You never know how strong your company is until it’s been battle-tested. It’s easy to lead when everything is running ...
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Wise Leaders Embrace “Benign Subversives”

We all hate naysayers, snipers, and backroom gossips. They subvert our vision, undermine our message and divert attention from our ...
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How Leaders Contribute to Workplace Conflict and How to Fix It

Leaders can inadvertently derail productivity and innovation through their design of organizational systems. Structural conflicts between people and departments are ...
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Five Leadership Actions that Unleash Innovation

In today’s global economy, leaders have to be relentlessly innovative. Jeffrey Phillips, author and consultant on business innovation cites four ...
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