The Best of L2L Blogazine 2009-2010 (Top #1 and 2)

This week L2L is bringing you a recap of the Top 10 most popular blog posts over the last year. Enjoy!

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Properly Using the “F” Word at Work (Top #2)

Why the Fun?

Why the “F” word? Is that really allowed at work?

Have you ever walked into one of those really uncomfortable situations at work where you squirm upon encountering the room because of what you hear or see going on in there? You stumble into two people doing something inappropriate and unprofessional for a workplace environment. This would be where you find yourself in Un-Comfortable-Land and you are not really sure what to do with yourself.

I’m sure that many of you can identify with the scenario where I recently walked into my office environment and noticed an unusually loud conversation happening toward the back.  Not wanting to disturb the people involved, I quietly approached and noticed the two participants who were causing the ruckus. They were arguing loudly. As I scoped them out, I found that they were unaware of my presence. So I hatched a plan of intervention. One that would take away the dissonance and replace it with harmony.

Hhhmmm…but what’s a leader to do?

Fighting the natural reaction of reaching for my cell phone to create a video for YouTube, I decided that the best approach to capitalize on this situation would be to to whip out the “F” word loudly and strongly in a loud vocal outburst.  So, cautiously I crept closer to my two unsuspecting victims, readied myself for the surprising event, then jumped out and yelled at the top of my lungs:

“FRIDAY!  It’s FRIDAY!”

After “scraping the two previously arguing co-workers off of the ceiling” from the after-affects of my outburst, a curious thing happened in the room.  Everyone stopped from their sudden surprise. And they quickly started laughing. Yes, laughing. The mood changed in a few instances from one of arguing mayhem, to one of abrupt shock, to end in a state of total relief and laugher. This dynamic happened suddenly and quite effectively. And it all happened by using just one of my favorite “F” words.

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But why?

So, what is the point of my bellowing my “F” word in this situation?  Why would I decide to interrupt a negative situation with such a technique? Well, the point that I am making is that the real “F” word is “Fun!”  (What were you thinking, that I’d advocate saying another “F” word at work? Please…don’t be silly…)

Providing a fun and engaging environment can be the game-changer that keeps good employees around. It can be the key to maintaining a healthy and vibrate corporate culture.

Do you have fun at work? If so, is it real, or is it some kind of corporate forced-fun? And how can you tell the difference?

WTF? Why The Fun?

Quick Question: So what do you and your organization have to gain by having fun at work? Do you think that having fun in the workplace might engage your people to the point that your team experiences increased creativity, productivity, fewer sick days, and getting along better with co-workers?

Hhhmm, How Cool Would That Be?

Just take the scenario described above where my attempt at fun resulted in both laughter and diffusing an uncomfortable situation and you can begin to see how “fun” becomes a useful coaching tool in addition to the usual excuse to let off some steam.

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Fun at WorkAside from these obvious benefits, there are other rewards that employers stand to gain by encouraging a fun workplace. The key benefit is attracting and retaining top talent. Current economic conditions give employers the upper hand with what they can demand from employees.  However, as conditions improve, organizations that fail to implement fun and other elements beneficial to employee morale in their culture will see increasing difficulty in attracting and retaining talent.  This will be especially relevant with Generation Y employees.

Creating an “F” House

So, how do you make your organization more fun-friendly and start reaping some of the rewards mentioned above?  Performing an internet search will yield about 6,350,000 results.  We’ll skip 6,349,995 of those and offer you some simple guidelines to consider when crafting your fun.

  • Chose, plan, define, and encourage activities appropriate to your culture and employees
  • For office or stationary jobs, consider contests that encourage exercise for additional obvious benefits
  • Allow equal access to fun for all employees
  • Senior leadership can lead by example with both time for fun and time for work
  • Remember that employees are unique, and will have different ideas of what is fun

Office Fun

Quick Quiz:

Here are two examples of organizations that have implemented fun into their culture. One of the examples might be better for your group. You decide which one is a better implementation.

Organization #1

This mid-sized organization demonstrates commitment to teamwork and fun as soon as you walk in the door. New employees see the huge table with a partially assembled 20,000 piece puzzle near the back of the reception area for employees and guests who need a few minutes throughout the day for short puzzle breaks.  Senior executives are readily seen participating in many of the fun options. This commitment to fun-filled exercises continues with special areas throughout the facility to help create an environment conducive to renewal. This includes a small library and quiet reading room complete with fireplace and an entertainment room featuring a card table, video games, large-screen television, and pool tables.  Additional fun facilities include a half-gymnasium as well as a separate fitness room with weights and machines.

Organization #2

This small company connected a video game console to a large monitor, provided a foosball table, and even allowed electric scooters within certain areas within the facility.  Senior executives are almost never seen participating. Soft soccer balls were infrequently kicked around or tossed about, and Friday barbecues often happened during the warmer months.

So, which organization had a better implementation and why?

The answer is Organization #1.  Not because they had more amenities or more beautiful or expensive facilities.  No, Organization #1 had intangibles that could not be seen. Their success lies within their execution model. They are more successful because senior management led by example and participation, showing all employees that there was time for both work and play and provided guidelines for employees to follow related to duration and some breaks for fun throughout the day.  Organization #1 was intentional with defining how fun would fit their culture, and with planning different kinds of activities offering something that will appeal to most employees.

Organization #1 experienced many benefits including:

  • Impromptu meetings happening over puzzle sessions, yielding idea exchange and feedback
  • Increased productivity, commitment, and job satisfaction
  • Healthier and happier workforce
  • Groups of employees staying late at the office for fun events, while working on or talking about special projects yielding more hours worked per week

Let me leave you with two last thoughts and observations about fun.  First, benefits of fun do not have to be about how much money you spend on your facility, but about how it is consistently used, applied, and encouraged in your organization.  Second, think twice before you go behind a co-worker and yell anything, even “FRIDAY.  It’s FRIDAY!”

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Mike Nelson is Director of Business Development at Vision One Coaching and Consulting.
He can be reached at [email protected]

Image Source: i144.photobucket.com, ginside.com, casinopartiesorlando.com

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The Best of L2L Blogazine 2009-2010 (Top #1)

Hierarchy of Organizational Needs – Continued (3 of 3)

Maslow's Pyramid

Maslow’s Hierarchy of Needs Pyramid – 1943

Maslow’s Pyramid – Continued (3 of 3)

Hierarchy of Organizational Needs (HON) |  Part1Part 2 | Part 3

It may be evident by now that, beyond Level 2, organizational culture plays a vital role in an organization’s position in the Hierarchy of Organizational Needs (HON) model.  It may also be evident that your organization’s level is partially one of choice.   HP, for example, throughout its early history (prior to 1999) chose to operate at level 5.  That was the choice of the founders, Dave Packard and Bill Hewlett, and the hallmark of HP’s culture, known as theHP Way.  Much of the focus in this blog will be on leadership of companies that find themselves today at Level 2.

Maslow’s theory of motivation (seen in the  illustration above) is that as humans we will naturally attempt to satisfy the more basic needs (physiological) before directing behavior and energy toward satisfying upper-level needs.  Having satisfied the need at a given level, that need ceases to motivate us and we move up the pyramid.

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As individuals, we almost never stay at a given level throughout our lives.  Most of us have resided at different levels, depending on what was happening to and around us at any given point.

If you have ever experienced not knowing where your next meal is coming from, you have experienced being at Level 1.

People in our communities today who are losing their homes are experiencing being at Level 2.   When we lose a job, it may initially feel like we are again motivated by Level 3 needs, but it can quickly wash us down to Level 2 and even Level 1 if we can’t pay the mortgage.

Much of the premise of Maslow’s theory holds true for the Hierarchy of Organizational Needs as well.

When an organization is fighting to keep the lights on and make the next payroll, its leaders are not thinking about recruiting top-notch talent or setting the stage for the next big innovation.  However, once Stability (Level 2) has been attained, and equilibrium seems attainable, the choices and options become much broader and more interesting and leaders have the opportunity to take a longer term view of their circumstances and the future.

How is your organization doing with navigating the current economic pressures? What level is your organization in? Where are you in the mix?

Hierarchy of Organizational Needs (HON) |  Part1Part 2 | Part 3

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Posted on February 27, 2009 by Contributing Author Sara Zeff Geber, Ph.D.

L2L Contributing Author

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