The Best of L2L Blogazine 2013 (Top #2 and 1)

This week L2L is bringing you a recap of the Top 10 most popular blog posts over the last year. Enjoy Top #2 and 1!


#2 | Top 5 Most Important Leadership Traits | by Robert Cordray

Leadership Traits

Whether you are responsible for a thousand employees or just starting an online business with a few friends, you need to know how to be a leader.

In the business world, and in life in general, there are those who lead and those who follow.

The quality of leadership has a strong influence on a company’s ultimate outcome. While every company is different, there are certain general qualities that every leader should have.

While this is certainly not a comprehensive list, it may be a good place to start.

Top 5 Most Important Leadership Traits

1. Honesty

Few qualities will transfer directly to employees faster than honesty. As a leader you hold up the standard for how work in your company should be done. If employees can tell that you are dishonest with clients they will likely follow your example, and vice versa.

Honesty is directly tied to trust.

If you are dishonest with employees, chances aren’t good that they will trust you in the future. When you lose the trust of your employees you lose control of the company.

2. Ability to Delegate

If your company consists of three people, or if you are running it completely on your own this may not be as much of an issue. Most leaders however are in charge of a large group of people.

Realize that you simply cannot do everything yourself.

You may feel that you can complete assignments more efficiently than others, but try exercising a bit of trust in other people’s capacity. Identify specific skills in people and delegate assignments accordingly. You never know, they may surprise you.

3. Humor

The workplace can be a tense and stressful place. If you can’t find a way to relieve that stress, it will start to impact the quality of your work. One of the best ways to increase productivity in the office is to take a break and laugh a little. Show a funny video or tell some jokes.

If you can loosen up your employees, they will enjoy being at work more.

This is important because overall happiness directly influences the work people do. Of course when its time to get down to business there may not be time for jokes. Too much humor can turn the workplace into a circus. Find a balance that is appropriate for your office.

4. Creativity

There is no handbook on how to run your business specifically. Situations will arise that you don’t expect, especially if you are an entrepreneur. You will need to be flexible, adaptable and able to come up with creative solutions to complex problems.

Some of the best leaders don’t necessarily follow the rules exactly.

They come up with their own guidelines based on their companies needs.

5. Positive Attitude

No business is perfect and things will inevitably go wrong. In difficult times employees will look to their leader. It is important that you know how to keep calm and stay positive.

Attitude is contagious and makes a huge difference in the success of any company.

So, what attributes or traits would you add to this list to make it the Top 10? How are you doing at keeping these important traits on your mind, in your heart, and on your lips? Do you struggle with maintaining any of these traits? I would love to hear your thoughts!


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Robert Cordray

Robert Cordray is a freelance writer with over 20 years of business experience
He does the occasional business consult to help increase employee morale
Email | LinkedIn | Twitter | Web

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#1 | At a Loss With the Boss | by Tim Lambert


One of the toughest adjustments new managers have to make is managing their transition from specialist or expert operator to someone who is no longer required to play to these strengths.

I’ve worked with many managers (well-seasoned ones and young bucks,) and most of them saw this transition as a real baptism of fire (…but without a Priest to guide them through.)

Becoming the Boss

Here’s what one manager told me when I was coaching him.

“When I first became a manager I was really uncomfortable with the sudden nom de plume “Boss.” In one fell swoop I went from being one of the gang to becoming the gang leader, not by common consent of the team, but through imposition as far as they were concerned. I found the hierarchy really hard to get used to. To be honest, I don’t know that I ever have.”

Sound familiar?

What’s in a Name?

As we discussed his experience and concerns, we started to realise that there was a clue hidden away in what he had told me, and it’s the use of his word “boss.”

It raised a number of questions for us:

  • What should we call our leaders?
  • Do the titles we afford them have to be so forcefully hierarchical?
  • Why do we need to create this enormous separation between the person who manages a team’s operation and the members of that team?

We both agreed that whatever we choose to call ourselves, “boss” (even if delivered tongue-in-cheek) is among the least helpful of titles. Rightly or wrongly, we associate the word “boss” with being bossy. That is its derivation. So the implication is that in order to be a boss you have to be bossy.

It’s a short-hand job description or competency profile. As such, it serves no-one very well.

Feeling the Distance

First, employees subconsciously feel the need to distance and protect themselves. Secondly the manager, consciously or otherwise, feels the imperative to live up to the tag. “Boss” is a title that forces distance when closeness and collaboration is needed to deliver results.

This is what my client had experienced when he first accepted the role, and had been struggling with it ever since.

Some people love the title of “boss” because it is a public declaration of their significance and raised status. Other managers, the more successful ones, realise that results are not achieved by wielding status, but by engagement, good management, and loyalty.

A Creepy Example

To back up this assertion, I shared with a story with my client of manager who attended one of my management training workshops. At a certain point in the proceedings, he proudly boasted that he followed people to the toilet and stood outside with a stopwatch until they came out.

He would penalise them if they went over the allotted three minutes per visit.

Suppressing my urge to tell him that this was the weirdest example of a time and motion study I’d ever encountered, I asked him to tell me a bit more about his team.

  • Were they committed?
  • Were they pro-active?
  • Were they diligent?
  • Were they productive?

His answer, not surprisingly, was “No. In fact, they’re the worst performing shift on the plant.”

Being Boss or Being Bossy

The manager above loved being the boss, and no love was lost between him and his team. But we have learned long ago that adopting a Directive, Telling style of management as our primary position yields few dividends in the long-term.

As an emergency measure, it has its place, but no-one likes a bossy-boots and we sure as hell don’t want to be managed by one.

Having this discussion with my client helped us both realise that the word “boss” is a highly-charged one. Using it has the psychological effect of driving a certain type of behaviour. Through further discussion we discovered that what’s needed is a reframing of the relationship between a manager and the people they manage: a relationship based on mutual benefit and interdependence, not hierarchy.

This reframing can be enough to reposition the way we interact with those we are privileged to manage.

Careful Language

The conclusion here is that some words such as ‘boss’ are very negatively impactful. We can weaken our positive impact by using them, even if it’s done ironically.

Using the word “boss” ironically simply reinforces our understanding of a Boss as someone who rules with a rod of iron, pulls rank, and has power over us.That’s a tough role to live up to, and not a desirable one for most of us. It certainly wasn’t what my client wanted for him and his team.


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Learn, Grow & Develop Other Leaders

Tim Lambert
Tim Lambert
 is CEO of Kay-Lambert Associates Limited

He is a professional leadership coach working with groups and individuals
Email | LinkedIn | Twitter | Web | Blog | Skype: timlambertkla

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L2L Contributing Author


  1. Larry Walker on December 13, 2013 at 1:13 pm

    Hi Robert,

    Your article is excellent — good work!

    Just to share my ‘introduction to management’. Years ago, I was working in a cubicle with 5 other programmers on a multi-year project. One day, I got called out and was then told that I was now the ‘supervisor’ of that team.

    That made me feel good, and I headed back to share the news with the others. As I approached the cubicle, there was a loud buzz of conversation taking place. I stepped into the cubicle — and — instant silence!

    They knew I was promoted and immediately ‘felt’ some distance between us.

    As you can see, I have never forgotten that first moment.

    Happy Holidays.